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How to activate my new eSIM?
1. Use an UNLOCKED device only. 2. Get a reliable WiFi connection. 3. Temporarily turn OFF all eSIM data plans. Right after you receive the Surfroam eSIM to your email, please login into the MySurfroam application with your customer email. You will find an activation voucher right in the application: tap the small CH
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How to set APN?
Go to: Connections -Mobile Networks -Access Point Names. Set Surfroam APN for Surfroam eSIM. DO NOT CHANGE any OTHER fields DO NOT CHANGE or enter APN type Turn ON Roaming, make sure Mobile Data is set to Surfroam eSIM, turn OFF WiFi and check connection. iOS Go to: Settings Mobile Data (Cellular) DATA PLANS (Surfroam eSIM) Mobile Data Network Set Surfroam APN: globaldata (or APN: rh) (one word
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How to set country?
For Android: Browse your applications on the phone screen. You will find a new app SIM Applications. Usually, it has an icon with a small gear. SIM applications appear after Surfroam eSIM is activated or turned ON. Start it, and you will see the menu: * Country * Mode * ICCID Please choose the Country section, and select the country name you
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