> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.surfroam.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to exchange Surfroam eSIM GLOBAL or Surfroam SIM to a new Surfroam eSIM PLUS?


### What Should I Do?

If you would like to exchange your **Surfroam eSIM GLOBAL** or **Surfroam SIM** for a new **Surfroam eSIM PLUS**, please get in touch with **Surfroam Support** 🚀, and we will provide you with a new **Surfroam eSIM PLUS** with your balance.