> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.surfroam.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# I lost my phone with the eSIM inside


### What Should I Do?

If you lost your phone with an **active Surfroam eSIM GLOBAL**, please get in touch with **Surfroam Support as soon as possible**🚀, and we will give you a **new eSIM** with your balance.