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# "Unable to Complete Cellular Plan Change. Try again later" message


### **"Unable to Complete Cellular Plan Change" or "Your Cellular Plan Could Not Be Set Up" Error**

If you see this message while setting up your new **Surfroam eSIM**, it typically means:  
✔ Your **WiFi signal is weak**, interrupting the eSIM setup.  
✔ An **existing active eSIM** is blocking the activation.

### **How to Fix This Issue:**

1️⃣ **Use an UNLOCKED device** – Ensure your phone is **not carrier-locked** and supports eSIM.

2️⃣ **Connect to a Strong WiFi Network** – Weak or unstable WiFi can prevent proper eSIM activation.

3️⃣ **Temporarily Disable All Other eSIMs** –

* **Go to**: **Settings** → **Mobile Data (or Cellular)**
* **Turn OFF all other eSIM data plans**
* Then, try activating your Surfroam eSIM again.

Once the new eSIM is **fully activated**, you can turn your other eSIMs back on if needed.

For further assistance, contact **Surfroam Support.** 🚀