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Setup your device to use Surfroam
Getting connected in USA
Some devices have issues with automatic network registration and profile change in the USA. Please go to: **on Android: ** Applications > SIM Services or SIM Toolkit (will appear a new app between your other apps with icon like a SIM Chip named SIM APPLICATIONS, PROFILES, TOOLS or TOOLKIT) **on iOS: ** Settings > Mobile Data > SIM Applications on Windows: Settings > mobile + SIM > SIM settings > SIM applications on Non-smartphones: Main menu of the device > select SIM Services or
Do I need to activate Surfroam SIM upon receiving?
Surfroam SIM comes ready to use. First registration in mobile network activates auto setup process. Please wait up to 7 minutes to be sure that process is complete. Surfroam SIM has an unlimited lifetime. The initial balance is valid for one year (365 days) from the purchase date.
How do I know if my device is unlocked?
Replace your original SIM card with one from a different network operator. If your device connects to the new network and can make calls or browse the Internet, your device is unlocked and ready to use with a Surfroam SIM. However, if your device displays an error message, such as 'Invalid SIM' or 'SIM Locked', then this means that your device is most likely locked. It will need to be unlocked to work with a Surfroam SIM service. To unlock your device, contact the company from which you bought
Personal Hotspot function for iOS device
Apple controls the functionality available to Mobile Data users through the Carrier Settings. iPad with Surfroam SIM If you have the latest carrier settings on your iPad, you can use the Personal Hotspot feature on an iPad. iPhone The Personal Hotspot function is NOT available to Surfroam on the iPhone.