Getting connected in USA
Please reset APN, restart your phone and check your connection.
If that does not work, please set the location to IMSI 22 using manual mode, restart your phone, set APN globaldata and check connection.
TO SET LOCATION IMSI using iOS:
Please go to Mobile Data -> Surfroam eSIM -> SIM Applications.
You will see the following menu:
Country
Mode
ICCID
select *Mode >
set it to *Manual >
set *IMSI 22 from the list.
restart your phone, set APN globaldata and check connection.
TO SET LOCATION IMSI using Android:
Please go to your phone applications screen, and find the new Application "SIM Toolkit”
(application appears on your phone applications screen with an icon looks like a SIM chip, and may have different names, like SIM Applications, Profiles or Tools)
Start it.
You will see the following menu:
Country
Mode
ICCID
select *Mode >
set it to *Manual >
set *IMSI 22 from the list.
restart your phone, set APN globaldata and check connection.
How to set country or IMSI on my eSIM
How to set APN
Getting connected in the USA
If that does not work, please set the location to IMSI 22 using manual mode, restart your phone, set APN globaldata and check connection.
TO SET LOCATION IMSI using iOS:
Please go to Mobile Data -> Surfroam eSIM -> SIM Applications.
You will see the following menu:
Country
Mode
ICCID
select *Mode >
set it to *Manual >
set *IMSI 22 from the list.
restart your phone, set APN globaldata and check connection.
TO SET LOCATION IMSI using Android:
Please go to your phone applications screen, and find the new Application "SIM Toolkit”
(application appears on your phone applications screen with an icon looks like a SIM chip, and may have different names, like SIM Applications, Profiles or Tools)
Start it.
You will see the following menu:
Country
Mode
ICCID
select *Mode >
set it to *Manual >
set *IMSI 22 from the list.
restart your phone, set APN globaldata and check connection.
How to set country or IMSI on my eSIM
How to set APN
Getting connected in the USA
Updated on: 04/10/2022
Thank you!