How can I check eSIM PLUS usage?

How to Check Your Surfroam eSIM Data Usage & Balance

Check Data Usage on Your Device

On iPhone:

1. Go to Settings → Cellular (or Mobile Data).
2. Scroll down to see which apps are using cellular data.

• To prevent an app from using mobile data, turn off its toggle (it will then use Wi-Fi only).

3. To check System Services usage:

• Scroll to the bottom and tap System Services (note: cellular data for system services cannot be turned off individually).

On iPad:

1. Go to Settings → Cellular Data.
2. Scroll down to see which apps are using data.
3. Follow the same steps as the iPhone to manage usage and reset statistics.

To reset data usage statistics:

• Go to Settings → Cellular (Mobile Data) → Tap Reset Statistics.
• This will start a new tracking period for your data usage.

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On Android:

1. Open Settings → Network & Internet → Data usage
2. ****Check overall usage or view per-app consumption.

Check Your Surfroam Balance via MySurfroam

You can track your balance and recharge anytime using MySurfroam.

1. Log in to MySurfroam using your registered email.
2. View your current balance on the dashboard.
3. Recharge if needed to extend your balance validity.

By monitoring your data usage and balance, you can optimize your Surfroam eSIM PLUS connectivity!

Compare Usage with Your Surfroam Balance

✔ You can track and compare your data spending anytime via MySurfroam

✔ If you need monthly detailed usage statements, please request them from our support team.

Updated on: 13/05/2025