Lost My Phone with Surfroam eSIM – What Should I Do?
**I Lost My Phone with Surfroam eSIM – What Should I Do?**
If you lost your phone with an active Surfroam eSIM, please note:
Surfroam eSIM is a digital profile that cannot be transferred to another device once activated.
A new eSIM is required to continue using Surfroam.
**How to Recover Your Balance**
If your previous balance is still valid, we can transfer it to your new eSIM after purchase.
📌 Get a new eSIM here:
🔗 I need a new Surfroam eSIM
For further assistance, please contact Surfroam Support. 🚀
Updated on: 11/05/2025
Thank you!