Lost My Phone with Surfroam eSIM – What Should I Do?

If you lost your phone with an active Surfroam eSIM, please note:

Surfroam eSIM is a digital profile that cannot be transferred to another device once activated.
A new eSIM is required to continue using Surfroam.

If your previous balance is still valid, we can transfer it to your new eSIM after purchase.

📌 Get a new eSIM here:

For further assistance, please contact Surfroam Support. 🚀

Updated on: 11/05/2025

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