How can I check eSIM usage?
How to Check Your Surfroam eSIM Data Usage & Balance
π Check Data Usage on Your Device
π± On iPhone:
- Go to Settings β Cellular (or Mobile Data).
- Scroll down to see which apps are using cellular data.
- To prevent an app from using mobile data, turn off its toggle (it will then use Wi-Fi only).
- To check System Services usage:
- Scroll to the bottom and tap System Services (note: cellular data for system services cannot be turned off individually).
π± On iPad:
- Go to Settings β Cellular Data.
- Scroll down to see which apps are using data.
- Follow the same steps as iPhone to manage usage and reset statistics.
π To reset data usage statistics:
- Go to Settings β Cellular (Mobile Data) β Tap Reset Statistics.
- This will start a new tracking period for your data usage.
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π± On Android:
- Open Settings β Network & Internet β Data usage
- ****Check overall usage or view per-app consumption.
π° Check Your Surfroam Balance via MySurfroam
You can track your balance and recharge anytime using MySurfroam.
- Log in to MySurfroam using your registered email.
- View your current balance on the dashboard.
- Recharge if needed to extend your balance validity.
By monitoring your data usage and balance, you can optimize your Surfroam eSIM connectivity! π
Compare Usage with Your Surfroam Balance
β You can track and compare your data spending anytime via MySurfroam.
β If you need monthly detailed usage statements, please request them from our support team.
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Updated on: 11/03/2025
Thank you!