Articles on: Surfroam eSIM​

I get "Unable to Complete Cellular Plan Change. Try again later" message

"Unable to Complete Cellular Plan Change"

"Your cellular plan could not be set up. Try again later"
This message means that during the new eSIM setup, you need to have a strong WiFi signal, or the existing active eSIM on your device is blocking new eSIM activation.

1. Use an UNLOCKED device only.

2. Get a reliable WiFi connection.

3. Temporarily turn OFF all eSIM data plans.

Updated on: 05/12/2022

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