Articles on: Balance check and top-up

How can I understand my usage history?

Every time you start using an internet connection, a new data session starts, and depending on network conditions, some funds are reserved.
Data sessions may last long, like few days in raw. It is interrupted by device switching off, location change, etc.

Surfroam usage records reflect completed, closed data session records only. In time you check balance, you may get a few active data sessions in progress.
You need to end all data sessions to get the entire exact history, so please stop usage before check.

Surfroam shows charges for complete data sessions only, so actual usage was yesterday if you see costs today.

Updated on: 04/10/2021

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