• How to activate my new Surfroam eSIM PLUS?

  How to Activate Your New Surfroam eSIM PLUS ⚠️ IMPORTANT: The QR code is unique and for one-time use on a single device. If you delete the eSIM, you will need a replacement eSIM. 🔹 Before You Begin: ✔ Use an UNLOCKED device that supports eSIM. ✔ Ensure a stable Wi-Fi connection during activation. ✔ Temporarily turn OFF all other eSIM data plans (if present). ✔ Update your device software to the latest version. Right after receiving your SuFew readers

• How to understand Surfroam eSIM PLUS rates?

  We use a simple rate system for Surfroam eSIM PLUS: ONE Country = ONE Rate How Surfroam eSIM PLUS Rates Work: In every available country, we provide access to a few local networks. All available networks in the country use one rate per MB. Example: The rate in the USA is €1.50 per GB, which means €0.0015 per MB. All available networks (AT&T, Verizon, T-Mobile) use the same rate €0.0015 per MB. We charge data with one KB stepFew readers

• How to transfer my eSIM PLUS to a new device?

  How to Transfer Your Surfroam eSIM PLUS to a New Device ⚠️ IMPORTANT NOTICE: Surfroam eSIM QR codes are unique and can only be used on a single device. However, if you delete the eSIM, it may be reactivated on the SAME DEVICE. For every NEW phone (device), you need a new eSIM profile, which will require a new eSIM. 🔄 Reactivating Surfroam eSIM on the Same Device If you accidentally removed your Surfroam eSIM and need to reactivate it on thFew readers

• How can I check eSIM PLUS usage?

  How to Check Your Surfroam eSIM Data Usage & Balance 📊 Check Data Usage on Your Device 📱 On iPhone: Go to Settings → Cellular (or Mobile Data). Scroll down to see which apps are using cellular data. To prevent an app from using mobile data, turn off its toggle (it will then use Wi-Fi only). To check System Services usage: Scroll to the bottom and tap System Services (note: cellular data for system services cannot be turnFew readers

• Troubleshooting eSIM PLUS connectivity problems

  Before contacting us for help, please check the following: 1. Ensure your device is correctly configured Your mobile device is receiving a network signal. Your eSIM is set as the only active SIM (disable other SIMs/eSIMs). Cellular data settings are correct: Cellular Data: ON Data Roaming: ON APN: Set APN plus 2. Check your eSIM balance Ensure your balance is positive before attempting to connect. 3. RestarFew readers