Getting started on a Modem/Router/MiFi devices
In case if you use Surfroam SIM in the pocket router, you need to set proper location profile on your SIM in advance using any **unlocked phone with roaming enabled. **
Please follow the Quick Start Guide.
Please do next:
- Insert Surfroam SIM into unlocked phone in SLOT 1, turn it ON
- Enable Roaming on your phone settings
- Wait for constant signal and take Surfroam SIM out of the phone
- Place SIM into your router, turn it ON
Then check and set your router settings:
- Network connection type set to 2G/3G/4G automatic
- Data Roaming enabled
- Network selection set automatic
- APN profile set:
APN name: globaldata
APN: globaldata
username and password empty (delete it if present)
- Check connection.
Pocket routers depending on manufacturer may not support our advanced feature - remote location profile switching. To activate it properly in a new country, please put Surfroam SIM in any phone for a few minutes to get signal. The phone should be unlocked and have roaming turned on. After that, you may switch SIM back to the router and use service.
Updated on: 27/10/2021
Thank you!