I get MMI code problem message

MMI Code Problem – Troubleshooting Steps

If you receive an MMI code problem message, please follow these steps to resolve it:

1. Set Carrier/Network Selection to Automatic

• Go to Settings → Mobile Network → Network Selection

• Ensure Automatic is enabled

2. Enable Data Roaming

• Go to Settings → Mobile Network → Data Roaming

• Ensure Data Roaming is ON

3. Set Preferred Network Type to 3G/4G

• Go to Settings → Mobile Network → Preferred Network Type

• Select 3G/4G (or LTE, if available)

4. Reset and Configure APN

• Delete all existing APN records

• Create a new APN with the following settings:

• APN: globaldata (one word, all lowercase)

• Do not change any other fields

5. Restart Your Device

• Turn your phone OFF and ON

• Check your connection

If the issue persists, try toggling Airplane Mode ON/OFF and test your connection again.

Updated on: 18/02/2025