I get MMI code problem message

MMI Code Problem – Troubleshooting Steps

If you receive an MMI code problem message, please follow these steps to resolve it:

1. Set Carrier/Network Selection to Automatic
   
   

• Go to Settings → Mobile Network → Network Selection
  
• Ensure Automatic is enabled

2. Enable Data Roaming
   
   

• Go to Settings → Mobile Network → Data Roaming
  
• Ensure Data Roaming is ON

3. Set Preferred Network Type to 3G/4G
   
   

• Go to Settings → Mobile Network → Preferred Network Type
  
• Select 3G/4G (or LTE, if available)

4. Reset and Configure APN
   
   

• Delete all existing APN records
  
• Create a new APN with the following settings:
  
• APN: globaldata (one word, all lowercase)
  
• Do not change any other fields

5. Restart Your Device
   
   

• Turn your phone OFF and ON
  
• Check your connection

If the issue persists, try toggling Airplane Mode ON/OFF and test your connection again.

Updated on: 18/02/2025