I get MMI code problem message

**MMI Code Problem – Troubleshooting Steps**

If you receive an MMI code problem message, please follow these steps to resolve it:

Set Carrier/Network Selection to Automatic


Go to Settings → Mobile Network → Network Selection

Ensure Automatic is enabled
Enable Data Roaming


Go to Settings → Mobile Network → Data Roaming

Ensure Data Roaming is ON
Set Preferred Network Type to 3G/4G


Go to Settings → Mobile Network → Preferred Network Type

Select 3G/4G (or LTE, if available)
Reset and Configure APN


Delete all existing APN records

Create a new APN with the following settings:

APN: globaldata (one word, all lowercase)*

Do not change any other fields
Restart Your Device


Turn your phone OFF and ON

Check your connection

If the issue persists, try toggling Airplane Mode ON/OFF and test your connection again.

Updated on: 18/02/2025