• How to check eSIM or SIM balance?

  You may check your SIM or eSIM balance via the MySurfroam app: (https://storage.crisp.chat/users/helpdesk/website/fc3bf10683ea3000/screenshot-2021-10-07-at-12522xa56mz.png =300x468) (https://storage.crisp.chat/users/helpdesk/website/fc3bf10683ea3000/screenshot-2021-10-07-at-12404cvm6fv.png =300x467)Popular

• How can I recharge my balance?

  Surfroam balance recharge is available in the MySurfroam customer space and surfroam.com recharge page. Depending on the payment type, it takes a few minutes to a few days. When funds arrive in our account, your top-up order is processed instantly.Some readers

• How can I check my SIM or eSIM usage?

  How to Check Your Roaming Data Usage To monitor your data consumption, please use your device's built-in mobile data usage statistics: On iPhone Go to Settings → Cellular (or Mobile Data). Scroll down to see data usage per app. On Android Open Settings → Network & Internet → Data usage. Check overall usage or view per-app consumption. Compare Usage with Your Surfroam Balance ✔ You can track and compare your data spending aFew readers

• Surfroam SIM or eSIM expiration

  Surfroam SIM/eSIM does not expire. Just check and refill your balance once a year.Few readers

• Balance transfer

  Balance Transfer Policy In certain cases, Surfroam offers a complimentary balance transfer to ensure uninterrupted service. We may transfer your remaining valid balance in the following situations: eSIM was accidentally erased or not properly activated Lost or stolen phone/device Your eSIM or SIM is outdated and requires replacement You have a new device and a new eSIM Please get in touch with our support team via chat or support@surfroam.com.Few readers

• How to Check SIM & eSIM ICCID?

  On iPhone For eSIM: Open Settings. Tap General → About. Scroll down to the ICCID section under eSIM. For Physical SIM: Open Settings. Tap General → About. Scroll down to ICCID (this will display the ICCID of the physical SIM). If both a SIM and an eSIM are present, multiple ICCIDs may be displayed. On Android (Varies by Manufacturer) For eSIM: Open Settings. Go to About phonFew readers